RETURN SHIPMENT

Sometimes it’s hard to find the right match. Don’t worry if you changed your opinion on your order – you can easily send it back within 30 days after delivery. Just click the button below to start the process.

START RETURN PROCESS

CONSUMER SERVICE

In case you have any further questions or can’t find what you’re looking for, please get in touch with our consumer service team through the online contact form.

FAQ

CONTACT FORM

CARE INSTRUCTIONS

You rely on your gear every day. That is why it was designed to withstand years of use and is ready for more. In order to maintain the functionality of your product, we recommend following these care instructions: 

Care instructions for Bikewear and Apparel

CARE INSTRUCTIONS SOFT


Care instructions for Shoes, Protection, Gloves, and Backpacks 

Warranty Claim

Your product is broken or defect? Even with greatest care, mistakes can happen. If you ordered your product in our online shop, click the button below to start the process. If you bought your product in store, please contact your local dealer first

START WARRANTY CLAIM
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